Shipping Policy
Last updated: 15 February 2024
Thank you for visiting Kovilakam Infotech. This Shipping Policy explains the terms and conditions related to the shipping of products purchased from our website www.vedapujas.com (the "Site").
Shipping Destinations
We currently ship to addresses within India. We do not ship to P.O. boxes.
Shipping Times
Orders are typically processed and shipped within [Insert number of business days] business days of receiving the order. Delivery times may vary depending on the destination and shipping method selected at checkout.
Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Estimated delivery time is 5 working days.
- Expedited Shipping: Estimated delivery time is 3 working days.
Shipping Costs
Shipping costs are calculated based on the weight of the items purchased, the shipping method selected, and the destination address. The shipping cost will be displayed at checkout before you complete your purchase.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can also track your order by logging into your account on our website.
Shipping Delays
While we make every effort to ensure timely delivery of your orders, shipping delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier delays. We appreciate your patience and understanding in such situations.
Lost or Damaged Packages
In the event that your package is lost or damaged during transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
International Shipping
For international orders, please note that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost. Customs policies vary by country, so please check with your local customs office for more information.
Returns and Exchanges
Please refer to our Return Policy for information on returns and exchanges.
Contact Us
If you have any questions about our Shipping Policy, please contact us at reach@vedapujas.com.
